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People in a workspace are called members. Every plan includes five of them.

Roles

There is one owner. An admin cannot change roles or delete the workspace, which keeps the ability to remove everyone in a single pair of hands.

Inviting

Open Settings, then Team, and send an invitation to an email address. Only the owner can invite. An invitation is bound to the address it was sent to and can be used once. It cannot be forwarded to a colleague and used by them, so send a second invitation rather than passing one along.

Seats

Every plan includes five members. On Pro and Business you can add more, charged per member beyond the five. An invitation counts against your allowance as soon as you send it, not when it is accepted. That stops a burst of invitations quietly exceeding the plan. If you reach the limit, either remove a member, withdraw an unaccepted invitation, or add seats.
Re-inviting someone who already has an outstanding invitation replaces it rather than consuming a second seat.

Removing

Removing a member ends their access immediately and revokes their sessions. Conversations they handled stay in the inbox with their name attached, so history stays readable.

Billing and seats

See how extra seats are charged beyond the five each plan includes.