To get started, you’ll need
1
A workspace
Create a workspace and confirm your email
address. Every workspace starts on the Free plan, no card required.
2
A place to paste a script tag
Anywhere you can edit HTML, just before the closing
</body> tag. That is
the only technical requirement.3
People to answer
Invite the members who will pick up conversations. You can do this last.
Then, you’ll be ready to
Answer from one inbox
Every conversation from every website lands in one place your whole team
shares.
Match your brand
Set colours, corners, theme and your own launcher mark in a few clicks.
Catch every request
Visitors who would rather not wait file a ticket you answer by email.
Work as a team
Assign conversations, leave internal notes and set roles for each member.
Quickstart
Install the widget
Add the chat widget to your site with a single script tag.
Customize the widget
Shape colours, corners and the launcher to fit your site.
Read the inbox
See how replies, notes, assignments and files work.
Invite your team
Add members and choose what each of them can do.
What a conversation looks like
A visitor sends a message. It lands in your inbox, where any member can pick it up, reply, assign it to someone, or leave an internal note the visitor cannot see. If nobody is available, the widget collects the message and an email address so you can answer later.You can try the widget before touching your site. Every workspace starts on
the Free plan, which allows ten chats per day and needs no card.
Explore
The widget
What visitors see and what you control.
The inbox
Reply, assign, note and share files as a team.
Tickets
Requests filed by visitors who prefer email.
Your workspace
Members, roles, websites and business hours.
Members and roles
Who can do what across the workspace.
Billing and plans
Plans, seats, invoices and payment details.