> ## Documentation Index > Fetch the complete documentation index at: https://docs.writine.com/llms.txt > Use this file to discover all available pages before exploring further. # File a request > File a request that expects an answer later; it reaches the same inbox as a chat and draws on the same daily allowance. No visitor token is issued, because nothing is read back over the widget session. Files are described here, not uploaded here: the reply carries one presigned destination per file. Authorization and resource ownership are evaluated on every request. ## OpenAPI ````yaml /openapi/widget.json post /api/v1/chat/widget/{siteID}/tickets openapi: 3.1.0 info: title: Widget API version: 1.0.0 description: >- Embed Writine chat on your own site. These endpoints need no Writine account: the widget routes are authorised by your site origin allowlist, and the visitor routes by a token issued when a conversation starts. servers: - url: https://api.writine.com description: Production security: [] paths: /api/v1/chat/widget/{siteID}/tickets: post: summary: File a request description: >- File a request that expects an answer later; it reaches the same inbox as a chat and draws on the same daily allowance. No visitor token is issued, because nothing is read back over the widget session. Files are described here, not uploaded here: the reply carries one presigned destination per file. Authorization and resource ownership are evaluated on every request. operationId: chat_post__api_v1_chat_widget__siteID__tickets parameters: - in: path name: siteID required: true schema: type: string maxLength: 100 - in: header name: Origin required: true schema: type: string format: uri description: >- Must exactly match the website's allowlist. Visitor tokens are bound to this origin. requestBody: required: true content: application/json: schema: type: object properties: name: type: string maxLength: 80 email: type: string maxLength: 254 subject: type: string maxLength: 120 body: type: string maxLength: 8000 priority: type: string enum: - low - normal - high - urgent files: type: array items: type: object properties: name: type: string maxLength: 255 content_type: type: string enum: - image/png - image/jpeg - image/gif - image/webp - application/pdf - text/plain - text/csv - application/zip - application/msword - >- application/vnd.openxmlformats-officedocument.wordprocessingml.document - >- application/vnd.openxmlformats-officedocument.spreadsheetml.sheet bytes: type: integer minimum: 0 required: - name - content_type - bytes additionalProperties: false required: - email - subject - body additionalProperties: false responses: '201': description: Success content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: number: type: integer minimum: 0 subject: type: string maxLength: 120 uploads: type: array items: type: object properties: attachment_id: type: string maxLength: 64 upload_url: type: string maxLength: 2000 name: type: string maxLength: 255 required: - attachment_id - upload_url - name additionalProperties: false required: - number - subject - uploads additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false '400': description: Typed error envelope content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: code: type: string maxLength: 256 required: - code additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false '401': description: Typed error envelope content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: code: type: string maxLength: 256 required: - code additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false '403': description: Typed error envelope content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: code: type: string maxLength: 256 required: - code additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false '404': description: Typed error envelope content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: code: type: string maxLength: 256 required: - code additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false '409': description: Typed error envelope content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: code: type: string maxLength: 256 required: - code additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false '429': description: Typed error envelope content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: code: type: string maxLength: 256 required: - code additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false '500': description: Typed error envelope content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: code: type: string maxLength: 256 required: - code additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false '503': description: Typed error envelope content: application/json: schema: type: object properties: success: type: boolean result: type: object properties: code: type: string maxLength: 256 required: - code additionalProperties: false message: type: string maxLength: 256 required: - success - result - message additionalProperties: false security: [] ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.